Effective Date: November 27, 2025

Welcome to BIGTIFY (PRIVATE) LIMITED.
These Terms and Conditions explain how you may use our website and services. By using our website or purchasing our products, you agree to these terms.

1. About Us

We are BIGTIFY (PRIVATE) LIMITED, a company based in Sri Lanka.
Our website provides information about our company, our products, and related updates. We also allow customers to purchase our products online for delivery within Sri Lanka.

2. Using Our Website

You may use our website for lawful purposes only.
By accessing or using any part of our website, you agree to comply with these Terms and Conditions.

3. Orders and Products

When you place an order, please ensure that all information provided (such as your name, address, and contact details) is accurate.
We may cancel or adjust an order if:

• The product is unavailable
• There is a pricing or description error
• Fraud or misuse is suspected

If an order is canceled, we’ll notify you as soon as possible.
Whether a refund is given will be decided by BIGTIFY (PRIVATE) LIMITED based on the situation.

4. Prices and Payment

All prices are listed in Sri Lankan Rupees (LKR).
Payments are processed securely through PayHere, operated by PayHere (Private) Limited.
BIGTIFY (PRIVATE) LIMITED does not store or access your payment details — these are handled by PayHere (Private) Limited in accordance with their own policies.

5. Shipping and Delivery

We deliver only within Sri Lanka. Delivery times depend on your location and courier availability.
While we do our best to deliver promptly, delays may occur due to factors outside our control.

6. Returns and Refunds

All sales are final.
We do not offer refunds or exchanges after a purchase is confirmed.
Please review your order carefully before completing your purchase.

7. Personal Information

We collect limited personal information necessary to process your order and delivery.
We delete your information after a certain period in accordance with our Privacy Policy.

8. Website Content

Some text, images, and designs on our website belong to BIGTIFY (PRIVATE) LIMITED, while some images may come from free or licensed sources.
Please don’t copy or reuse anything from our site without permission..

9. Limitation of Liability

We aim to provide accurate information and reliable service, but we cannot guarantee the website will always be error-free or uninterrupted.
BIGTIFY (PRIVATE) LIMITED is not responsible for losses, damages, or delays caused by external factors or third-party services.

10. Third-Party Services

We use third-party providers such as, PayHere (Private) Limited for payment processing.
We are not responsible for how these services operate or handle data — please refer to their respective terms and privacy policies.

11. Changes to These Terms

We may update these Terms and Conditions from time to time.
The latest version will always be available on this page, with the effective date shown above.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at legal@bigtify.com