Refund Policy

Effective Date: November 27, 2025

At BIGTIFY (PRIVATE) LIMITED, we value your satisfaction and make sure all our products meet quality standards before they reach you.
Please read this Refund Policy carefully before making a purchase.

1. No Refunds or Returns

All sales are final.
We do not offer refunds, returns, or exchanges after a purchase is confirmed and payment is completed.
Please make sure to review your order details carefully before confirming your purchase.

2. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 3 days of delivery with clear photos and your order number.
We will review the issue and, if applicable, offer a suitable solution such as a replacement.

3. Cancellations

Orders cannot be canceled once payment has been made, except in special cases such as:

  • The product is unavailable
  • There is a pricing or description error
  • Fraud or misuse is suspected

If an order is canceled, we’ll notify you as soon as possible.
Whether a refund is given will be decided by BIGTIFY (PRIVATE) LIMITED based on the situation.

5. Contact Us

If you have any questions or concerns about your order or this policy, please contact us at legal@bigtify.com